How not to apologize:


"I'm sorry you got offended at what I said/did"





This is not an apology. This is a deflection of blame.

It implies the one you're talking to is at fault for being offended at what you said or did. When you're to blame for saying/doing something that offended them... even if you didn't mean to.


No... the correct way to say it is...

"I'm sorry I offended you with what I said/did, or the way I said/did it"

Clear the air.