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Old 03-09-2007, 09:20 AM
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Ron Ron is offline
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Manners & Customer Service

I have noticed a disturbing trend and I am wondering if it is just a "Canadian" thing, or if it is being noticed elsewhere.

We seem to be raising a Generation of young people who lack basic manners
and young people who are in positions of Customer service who do everything but serve the public.

I grew up in the poor side of Vancouver but my mom drilled into my head Manners. I have passed that on to my kids.
"Yes please, no thank you, I'm sorry, excuse me," asre just some of the basics that people have commented that they are known for good manners.

I am noticing a trend also in Customer service whereby people get annoyed if you ask for some service like I should consider myself blessed just to be considered for service!

A number of years ago I was on my way home from work and was "hip checked" out of the way by a 8 yr old to get in the door of a 7/11.
I exclaimed, "EXCUSE ME!" It didn't even faze him.

I liked what one said to a clerk at a store over the lack of service he was getting.
He said, "Look, you are overhead, I am profit!"

Does anyone notice a lack of basic manners that seems to be lost in society?

Or is it just me?

I am soory if anyone is offended at this thread.
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  #2  
Old 03-09-2007, 09:25 AM
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It's a real problem in the US too!

I hate getting my food thrown out the window of a drive through without even a thank you, come again.
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  #3  
Old 03-09-2007, 09:27 AM
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Felicity Felicity is offline
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Quote:
Originally Posted by Ron View Post
I have noticed a disturbing trend and I am wondering if it is just a "Canadian" thing, or if it is being noticed elsewhere.

We seem to be raising a Generation of young people who lack basic manners
and young people who are in positions of Customer service who do everything but serve the public.

I grew up in the poor side of Vancouver but my mom drilled into my head Manners. I have passed that on to my kids.
"Yes please, no thank you, I'm sorry, excuse me," asre just some of the basics that people have commented that they are known for good manners.

I am noticing a trend also in Customer service whereby people get annoyed if you ask for some service like I should consider myself blessed just to be considered for service!

A number of years ago I was on my way home from work and was "hip checked" out of the way by a 8 yr old to get in the door of a 7/11.
I exclaimed, "EXCUSE ME!" It didn't even faze him.

I liked what one said to a clerk at a store over the lack of service he was getting.
He said, "Look, you are overhead, I am profit!"

Does anyone notice a lack of basic manners that seems to be lost in society?

Or is it just me?

I am soory if anyone is offended at this thread.
It's not just you. A lot of basic things are missing anymore.

I work in customer service. That's my job. To me politeness is simply being considerate of others. Apparently a lot of people aren't teaching "consideration of others" and how you go about doing and being that any more.
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Old 03-09-2007, 09:28 AM
Theresa Theresa is offline
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Quote:
Originally Posted by Ron View Post
I have noticed a disturbing trend and I am wondering if it is just a "Canadian" thing, or if it is being noticed elsewhere.

We seem to be raising a Generation of young people who lack basic manners
and young people who are in positions of Customer service who do everything but serve the public.

I grew up in the poor side of Vancouver but my mom drilled into my head Manners. I have passed that on to my kids.
"Yes please, no thank you, I'm sorry, excuse me," asre just some of the basics that people have commented that they are known for good manners.

I am noticing a trend also in Customer service whereby people get annoyed if you ask for some service like I should consider myself blessed just to be considered for service!

A number of years ago I was on my way home from work and was "hip checked" out of the way by a 8 yr old to get in the door of a 7/11.
I exclaimed, "EXCUSE ME!" It didn't even faze him.

I liked what one said to a clerk at a store over the lack of service he was getting.
He said, "Look, you are overhead, I am profit!"

Does anyone notice a lack of basic manners that seems to be lost in society?

Or is it just me?

I am soory if anyone is offended at this thread.


you dont even want to get me started....
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  #5  
Old 03-09-2007, 09:34 AM
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Is it parents to be blamed for a lack of teaching on basic manners?
Supervisors?

Or is it just a symptom of a sick society without God?
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  #6  
Old 03-09-2007, 09:41 AM
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MrsMcD MrsMcD is offline
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Quote:
Originally Posted by Ron View Post
Is it parents to be blamed for a lack of teaching on basic manners?
Supervisors?

Or is it just a symptom of a sick society without God?
No, parents are not always the blame.
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Old 03-09-2007, 09:43 AM
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Originally Posted by MrsMcD View Post
No, parents are not always the blame.
If there isn't some parents to blame, why do I see kids acting like wild animals with their parents standing by doing nothing?
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Old 03-09-2007, 09:44 AM
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Quote:
Originally Posted by Ron View Post
If there isn't some parents to blame, why do I see kids acting like wild animals with their parents standing by doing nothing?
Well, I don't know. But, I do know that we have taught our child manners and sometimes he acts like he has never heard of manners. Drives me nuts!!!
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Old 03-09-2007, 09:46 AM
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Quote:
Originally Posted by MrsMcD View Post
Well, I don't know. But, I do know that we have taught our child manners and sometimes he acts like he has never heard of manners. Drives me nuts!!!
My kids are not little Angels either, but we have taught them the need for it.
We try to correct them if they forget them, and part of manners is to say "Sorry" when our behavior falls short of what is proper etiquette.
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Old 03-09-2007, 09:49 AM
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Quote:
Originally Posted by Ron View Post
My kids are not little Angels either, but we have taught them the need for it.
We try to correct them if they forget them, and part of manners is to say "Sorry" when our behavior falls short of what is proper etiquette.
What I have noticed with my child is when he thinks we are not paying attention, he shows more manners i.e. holding the door open, saying thank you, etc.
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