Question For Americans
 

Why is it when I call someone and it either goes to a call centre in the States, head office in the States, or Branch office in the States the conversation is abrupt like this:

Me: "Hi, how are you today?"
Them: "Fine,how can I help you?" (all said curtly & abruptly!"

A call centre, or head office, or branch office in Canada goes something like this:

Me: "Hi, how are you?"
Them: "Fine thanks, how are you?" (nice voice)
Me: "Not to bad, there is a lot of snow here today, we aren't used to that!
Them: (Laughter) I bet you are not used to it where you are, my call display shows that you are in Vancouver, in Toronto last night it snowed 15 CM & is minus 30!"

The conversation cab go on like this for a few minutes depending on if it is busy or not.

It seems the Americans don't banter at all in friendly talk.

Has anyone else seen this, is it a policy?

Is there a lack of fiber in diets??

Why the crankiness?:hypercoffee

Re: Question For Americans
 

It's the foreigners that are driving the cabs and answering the phones.

Re: Question For Americans
 

Than they sure learned an American accent quickly!!:toofunny

Re: Question For Americans
 

Dunno, Ron. I talk to friendly Americans every day. :)

Re: Question For Americans
 

They are watching CNN in the evenings and not in a good mood the next day?

:toofunny

Re: Question For Americans
 

Me too! When I don't I say - rather loudly - "I WANT TO SPEAK TO AN AMERICAN!!!!!

:toofunny:toofunny

Re: Question For Americans
 

I've spoken to some NASTY Canadians on the phone... wooo hooo...

Re: Question For Americans
 

:toofunny:toofunny

Re: Question For Americans
 

I have too.

It is just my experience of about two to one you will get some one I described.


BTW, the description is curt & business like.

Not mean & nasty.

Re: Question For Americans
 

I didn't know there was any call centers in the U.S., I thought they were all in India.