Computer virus...

houston · #1 05-16-2011, 07:50 PM

Alright, admin account is infected and not functional. Guest account is not affected. Do I trash the pc? Or is there a way to fix the admin acct?

RandyWayne · #2 05-16-2011, 08:00 PM

Mmmmmmm... You don't throw out a PC because it becomes infected. Unless of course your just using the virus as an excuse to your spouse to get a new one.

nudge nudge wink wink say no more

houston · #3 05-16-2011, 08:06 PM

Not married... After the virus scan I am prompted to pay for antivirus software. I tried to dowload a free virus scan. The page loads then it goes blank. Then I get a message prompting me to pay for an antivirus software. The page looks like a "windows" message of sorts.

RandyWayne · #4 05-16-2011, 08:09 PM

That IS the virus. Just download malwarebytes and install and run it in Safe Mode (which you get to by pressing F5 repeatedly during the bootup).

houston · #5 05-16-2011, 08:19 PM

Yeah, I thought that was the virus. Malwarebytes? If I have to dl something, that's not going to happen.

houston · #6 05-16-2011, 08:22 PM

Can I do this from the guest acct? No, right?

RandyWayne · #7 05-16-2011, 08:24 PM

You can do it from the admin account if you boot up in Safe Mode.

And on the first menu select Safe Mode with Networking. I believe it is the second option of a list.